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💰 Pricing & Payments

How much does a website cost?
Starter landing page from £299. Business site (up to 5 pages) from £699. Professional (up to 10 pages) from £1,199. E-Commerce from £1,499. Enterprise from £2,500. All prices are one-off — no monthly fees from us.
Are there any monthly fees?
No monthly platform fees from us. The only ongoing costs are your domain (typically £10–15/yr) and hosting (typically £5–15/mo). We're fully transparent about these and will advise upfront.
Do you offer payment plans?
Yes. For projects over £699 I offer a 50% deposit to start and 50% on delivery. Enterprise projects can be discussed on a staged payment basis. Just mention it when you enquire.
What payment methods do you accept?
Bank transfer (preferred), debit/credit card via invoice link, and PayPal. I issue a proper VAT-ready invoice with 14-day payment terms.
What does the 20% outreach discount mean?
When I reach out to a business directly, I offer 20% off because I save on traditional marketing costs. If I contacted you, mention the outreach code when you enquire.
Can I get a refund if I'm not happy?
I work with you through revisions until you're completely satisfied. I don't offer refunds on completed work, but I offer unlimited revisions on Professional and Enterprise tiers — and always aim to sort any concerns before it reaches that point.

⚡ Process & Timelines

How long does it take to build my website?
Most sites are ready for review within 48–72 hours of receiving your content. Complex e-commerce or enterprise projects may take 5–10 days. I confirm the timeline in writing before starting.
What do I need to provide?
Ideally: your text/copy, images or photos, logo files, and any brand colours. If you don't have these, I can advise on stock images, help with basic copywriting (small additional charge), and work from whatever you've got.
How many revisions do I get?
Starter: 3 rounds. Business: 5 rounds. Professional & above: unlimited revisions until you're happy. We've never had a client walk away unsatisfied.
Will I be able to update my site after launch?
Yes — I build with easy content management in mind. Business tier and above includes CMS access so you can update text, images, and blog posts yourself. I also provide a handover walkthrough.
Do you meet clients in person?
Yes, for local clients we're happy to meet in person. Most of our work is handled remotely via phone, email, and video call — which lets us work efficiently and keep prices lower.

🔧 Technical Questions

What platform will my website be built on?
It depends on your needs. I use WordPress with custom themes for most content-managed sites, WooCommerce for e-commerce, and hand-coded HTML/CSS for fast landing pages. I recommend the best tool for your requirements.
Will my website be mobile-friendly?
Absolutely — every site I build is fully responsive and tested across mobile, tablet, and desktop. Mobile performance is a top priority, especially for Google rankings.
Will my site be fast / good Core Web Vitals?
Yes. I optimise images, use modern caching, and keep code clean. Professional tier and above includes full Core Web Vitals optimisation to satisfy Google's performance criteria.
Will my website be GDPR compliant?
Yes — all sites include a cookie notice, privacy policy, and compliant contact forms. I can advise on additional GDPR requirements for healthcare or data-heavy businesses.

🌐 Hosting & Domains

Do you provide hosting?
I can set up hosting for you (small one-off setup fee), or advise you on which provider to use so you can manage it yourself. I work with UK-based hosting providers for reliability and speed.
Can I use my existing domain?
Yes — I can build your new site and migrate it to your existing domain. I'll handle the DNS setup and make sure there's minimal or zero downtime.
Can you register a new domain for me?
Yes — domain registration is offered as an add-on (£79 setup, then you pay annual renewal at cost). I'll advise on the best domain name for SEO and branding.

🔍 SEO & Marketing

Will my website rank on Google?
I set up every site with solid on-page SEO — meta tags, structured data, sitemap, and fast load times. Ranking takes time (typically 3–6 months for competitive terms), but I give you the technical foundation to succeed. My SEO Booster Pack goes further with keyword research and content briefs.
Do you offer ongoing SEO services?
I offer a one-off SEO Booster Pack (£299) covering keyword research, competitor analysis, and content briefs. For ongoing SEO management, I can discuss a monthly arrangement — just ask.
Can you connect my site to Google Analytics?
Yes — Google Analytics 4 and Google Search Console setup is included in Business tier and above. We'll verify your property and make sure data is tracking correctly from day one.

🔒 Trust & Legals

Is PixelForge Digital a legitimate UK business?
Yes. PixelForge Digital is a registered UK trading name operating in accordance with UK law. All projects are covered by a signed Client Services Agreement, carried out under UK GDPR compliance, and backed by professional indemnity insurance.
Do I get a contract?
Yes — every project begins with a signed Client Services Agreement that clearly outlines scope, deliverables, timeline, and payment terms. You're fully protected.
Who owns the website once it's built?
You do. Once final payment is received, you own all the assets, code, and content of the website outright. I hand over full access to everything.

Still Have Questions?

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