Privacy Policy

1. Who We Are

PixelForge Digital ("we", "us", "our") is a UK-registered trading name providing website design and development services. Our contact email is macaulyjparsons@gmail.com and our phone number is +44 7387 637711.

2. Data We Collect

We collect personal data only when you voluntarily provide it to us, including:

• • Contact information: name, email address, phone number
• • Business information: business name, website URL, industry
• • Project details: requirements, preferences, budget, and messages you send us
• • Technical data: IP address, browser type, and pages visited (via Google Analytics, if present)

3. How We Use Your Data

We use your data to:

• • Respond to your enquiries and provide quotes
• • Fulfil contracted web design and development services
• • Issue invoices and manage payments
• • Comply with legal obligations
• • Improve our website and services (analytics data only)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following lawful bases: contractual necessity (to deliver services you've requested), legitimate interests (to respond to enquiries and manage our business), and legal obligation (to comply with financial and regulatory requirements).

5. Data Retention

We retain client data for up to 7 years in accordance with HMRC requirements. Enquiry data from non-clients is retained for up to 12 months. You can request deletion at any time (subject to legal obligations).

6. Third-Party Services

We use the following third-party services which may process your data:

• • Formspree — for processing contact form submissions
• • Google Analytics — for anonymous website usage statistics
• • Stripe / PayPal — for processing payments (they handle their own data independently)

7. Your Rights

Under UK GDPR, you have the right to:

• • Access the personal data we hold about you
• • Request correction of inaccurate data
• • Request deletion of your data ("right to be forgotten")
• • Object to or restrict processing
• • Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at macaulyjparsons@gmail.com.

8. Cookies

Our website uses essential cookies to function, and optional analytics cookies (Google Analytics) to understand how visitors use the site. You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes acceptance of the updated policy.

10. Contact

For any data protection queries, contact us at macaulyjparsons@gmail.com or call +44 7387 637711.